Expert Provider of IT Support for Schools

Tailored IT Support Services

Cyber Security for Schools & Higher Education

IT Partner for Education

Educational institutions face unique challenges when it comes to IT support. And unfortunately, many schools experience poor service from council-run IT support providers, leading to frustrations and hindrances in their day-to-day operations.


ETG specialised IT support for schools and higher education providers can help leave those worries behind. We offer fast guaranteed response times, ensuring that your IT issues are promptly addressed, minimizing disruptions to teaching and learning activities.


Our managed IT services go beyond just fixing problems; we provide guided consultancy to assist you in developing your IT systems, ensuring they’re secure for staff and students. We understand the importance of aligning IT advancements with your budget, and our experts will work closely with you to create a roadmap for your school’s technological growth.



Furthermore, our IT support services can seamlessly supplement any existing in-house IT resources, offering co-managed IT support and wider expertise to tackle even the most complex IT challenges.

Get StartedChat with us

Why Work With An IT MSP For School IT Support?

Academies operate with a more business-minded approach to their education delivery. Our IT support for academy trusts is better aligned to this mindset than traditional local authority-provided IT services, resolving school IT issues in minutes, rather than days.



With a wide-ranging team of in-house expert teams, we also have the knowledge to address IT systems holistically. This ensures both the best IT services measures for schools’ budgets, but also a joined-up approach to deliver cyber security, communication solutions and wider IT strategy consistently across the whole of a trust.


Read our story

Advanced Knowledge

Educational establishments are increasingly adopting complex IT setups. Onsite IT manager may be able to handle operations day-to-day. But they are often caught short when it comes to issues such as:

  • Providing IT support at scale at key times (eg. Monday morning)
  • Updating hardware at scale
  • Providing advance cyber security
  • Integrating new software
  • Choosing cloud computing solutions & wider strategic measures

Cost Savings

There are also cost benefits to outsourced IT support for schools. ETG’s large helpdesk and breadth of expertise make us far more effective than an in-house support team. And because our support SLAs are geared towards businesses, you’ll find that our response times eclipse many education-focused IT support organizations: you’ll get a resolution in minutes, not days.

Fully Qualified

ETG’s engineers are also fully DBS checked, ensuring schools stay within safeguarding regulations. This means we can also provide education establishments with our proactive IT support service – periodic onsite maintenance days that prevent the types of IT interruptions (software upgrades, compatibility issues, poor hardware performance etc.) that can really disrupt lessons.

Account Management & Strategy

All of our supported customers also receive an account manager who will help with the strategic development of IT systems and processes. For education providers, this can include actions such as segregating networks (to split between staff and students) and finding the most efficient way to run your IT systems.

Access To Latest Technology

As a technology-passionate team, we keep up to date on the latest developments from our partners such as Microsoft.

As and when they’re available, we can provide schools with the latest technology and software, ensuring that educational tools and platforms are modern and effective.

Interested? Let's get in touch!

Contact us for more info on IT support for schools and educational
establishments
Get started