Expert Partner For Public Sector IT Success

Drive cost-effectiveness and modernization through your IT and technology with ETG.

Providing effective IT support services and scalable technology solutions, we enable these public sector and government bodies to enhance their operational efficiencies and deliver superior service.

More than just maintaining IT systems, we drive innovation and success, ensuring that public sector agencies can thrive in the digital world

Operating as a fully outsourced or co-managed IT partner, our comprehensive service offering includes customized infrastructure management, advanced end-to-end cyber security solutions, and specialized support designed to stringent SLAs regulatory requirements.

We also provide the public sector with wide-ranging IT consultancy services, helping steer expansion and transformation programs.

Meanwhile, our strategic consultancy empowers public sector entities to achieve transformation objectives, from optimizing infrastructure to full-blown operational transformation exercises.


Robust Cyber Security & Compliance Services around The Clock Solutions

Given the critical nature of the work of public sector bodies, security and compliance are central to all of ETG’s IT solutions. This is guided by our in-house team of cyber security consultants.

With this expertise, we’re also able to guide our public sector customers in the highest standards of security, data protection and regulatory adherence.

Our consultants are also adept at navigating the unique challenges faced by the public sector, delivering bespoke cyber security solutions that improve protection without compromising on functionality.

User Support

The pressures of the public sector means many organizations operate outside of the traditional 9am – 5pm working hours. We offer both 24/7 support and extended hours support, ensuring assistance is available when you need it.

Our out-of-hours engineers ensure that any issues requiring assistance are dealt with quickly, professionally and efficiently to keep your operations running smoothly.

NOC Services

ETG's advanced NOC services can care for your complete IT setup including all cloud and onsite servers, wider physical and hosted infrastructure, devices and more.

Our Network Operations Centre (NOC) is a centralized team of IT experts delivering remote care for a wide variety of IT infrastructure systems, hardware, and backup services.

Utilizing industry-leading, AI-powered technology, Akita’s team delivers 24/7 monitoring of IT ecosystems. As issues are detected, auto-patching and self-healing technologies deploy automatically to remedy faults and restore system integrity without the need for user intervention.

Why Choose ETG As Your Public Sector IT Partner?

Why Choose ETG As Your Public Sector IT Partner?

Tailored Technology Solutions

IT services and solutions designed to address the specific challenges and requirements of the public sector.

Proactive Support and Maintenance

Round-the-clock monitoring and maintenance, ensuring your IT systems are always operational and up-to-date, minimizing downtime and increasing productivity.

Cost-Effective

ETG understands the importance of budget in the delivery of public sector solutions and can enhance the cost-effectiveness of IT solutions through our outsourced services and choice of solution.

Comprehensive Compliance and Security

Services that adhere to the highest standards of data protection and regulatory compliance, including GDPR, ISO certifications, and beyond.

Digital Transformation Expertise

ETG is at the forefront of digital transformation, providing the latest technology innovations that facilitate streamlined operations, enhanced communication, and improved service delivery to the community.

Long-term Partnership Focus

We believe in building lasting relationships with our clients. Our goal is to be more than just a service provider; we aim to be a trusted advisor and partner in the continuous improvement and evolution of your IT landscape.

 IT Services For The Public Sector FAQ

How do you ensure data security and compliance with public sector regulations?

We adhere to stringent data security and regulatory compliance measures in line with our ISO 27001, ISO 9001 as well as wider regulations such as GDPR.

How can ETG's services integrate with our existing IT teams?

Our services are designed to be offered as co-managed solutions. This allows us to enhance existing in-house IT functionality with additional expertise of wrap-around operational capabilities.

What training services do you offer?

We provide comprehensive training around cyber security, enhancing employee threat awareness. Wider training can be delivered as required through our consultants.

How do you ensure the scalability of your IT services to meet our future needs?

Our IT services for the public sector are designed to be inherently scalable. And through our account management process, we deliver IT road mapping to provide a strategic long-term direction for IT services and development.

Have you worked with other public sector organizations?

Yes, our cyber security, consultancy, infrastructure services and support have been utilized by major public sector organizations. Unfortunately much of our work sits under non-disclosure agreements. However, we can draw on this experience to inform further public sector work

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