About Us

Secure • Productive • Agile

Long-Term Strategy

We support private and public sector organizations across Kampala, Mukono, Gulu, London, Philippians, Tokyo and Columbia, as well as our Remote offices throughout the World

With highly technically accredited, we have the IT solutions and in-house expertise to support organizations across all stages of their success.

Service providers of all specialties and sizes look to EcoNexus Tech Group for an exceptional, scalable, and reliable IT support model that was built for them.

we have achieved monumental growth and continue to deliver best-in-class managed IT services. The EcoNexus Tech Group team has a relentless focus to live out our mission of making organizations become better tomorrow than they are today.

Secure

We ensure Businesses are safe and secure in the Cloud

Productive

We enable Businesses to work effectively regardless of location or device

Agile

We plan, build and manage infrastructure that leverages the flexibility and scalability of the Cloud

IT Support

Professional IT helpdesk & proactive support services

NOC Services

Advanced Network Operations Centre (NOC) management and monitoring services

IT Strategy Planning & Road Mapping

Discover how we support our customers’ long-term IT strategy through effective planning

MISSION STATEMENT

At the heart of our approach is a focus on delivering exceptional customer service. We achieve this by going above and beyond to meet the needs of our customers.

Our dedication to quality and innovation ensures that we remain at the forefront of our industry, delivering the best-of-breed solutions to meet the unique needs of each organization we work with.

We’re not afraid to be bold in our approach, using market-leading solutions and services to help organizations disrupt their marketplaces and meet their goals.

We also recognize that our people are our greatest asset. Our team are chosen for their intelligence, adaptability and – above all – dependability. And as a company, we’re committed to cultivating a culture of learning and development that empowers them to reach their full potential.

In all that we do, we remain committed to our values, striving to be the best in our industry, as well as making a positive impact on the world around us. We believe that by staying true to this vision, we continue to grow, building lasting relationships with our customers and creating a culture of excellence that sets us apart within all markets that we compete.

Our process

Create Predictable, Worthwhile Results
with Planned IT

1.

Learn About Your Business

To understand where your technology needs to go, we must first learn what drives your organization, your market differentiators, and what you want the future to look like.

That’s why the first step we take on day one is a deep-diving conversation into your organization’s processes, objectives, and practices. Then, we can overlay our knowledge of delivering IT service with your goals.
2.

Assess & Stabilize

We invest significant effort into the environment discovery process and begin stabilizing your current situation while preparing your IT systems for ongoing support.
Our systematic approach covers even the most minute details. We find deep-seated deficiencies and sub-optimal configurations that cumulatively result in more significant problems. We inventory every finding immediately so we don’t miss anything when we get to the planning phase. Good data in means you get good data out. How can you know how to adjust what you don’t measure?
3.

Plan

At this stage, it’s time for us to show off one of our greatest strengths – and what will soon be yours. We review your goals and challenges and develop a customized plan of attack for getting your IT systems from reactive to proactive.

Our gap analysis blends your organization’s goals with our unmatched ability to prioritize a list of highly technical and complicated findings to find your “true north” IT plan. We consider every item’s benefit to the organization, the impact on operations, the improvement to security, and the cost to curate a “right-sized” approach for you.
4.

Review

This is where the real fun begins.
We’ll present our findings and recommendations to your team in a way that makes sense. You’ll learn more about your IT situation in a couple of hours with our team than you’ve probably ever known over the years. We’ll spend time reviewing your goals and creating a forward-thinking plan for how we’ll make it happen.
5.

Execute

Our team owns the execution of the plan, so you can go back to leading your team and contributing to the organization’s bottom line.
We will diligently follow the plan, ensure the quality of the work, and confirm you are more than satisfied with the result.
6.

Manage

Goals can change. Technology will change. Your IT service plan should change along with them.
Through scheduled maintenance visits, progress review sessions, and annual strategic meetings, our team stays devoted to reshaping your IT outcomes. We enhance processes, streamline operations, and keep your infrastructure in sync with your organization’s goals.
7.

Diligently Repeat the Process

Consistent improvement over time builds compounding results. Our team owns the execution of the plan, so you can go back to leading your team and contributing to the organization’s bottom line.

We will diligently follow the plan, ensure the quality of the work, and confirm you are more than satisfied with the result.