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Strategic IT Solutions
EcoNexus is a leading IT managed service provider. We support private and
public sector organizations across Uganda and internationally with their
IT, business technology and wider strategy requirements.
Discover more about our full range of solutions:
- Our IT helpdesk operates 24/7, so we’re always here to quickly resolve IT issues whenever you need us.
- our proactive IT support services work to optimize and care for your systems, actively preventing IT issues and reducing business downtime.
- With a large team of IT experts and specialist consultants, we can meet the broadest array of infrastructure, hardware and software requirements. So whatever technology or IT support you need, our team can assist.
MANAGED IT & CYBER SECURITY SERVICES
As an all-in-one IT company, we offer over 40 managed services, ranging from cyber security to cloud services and business applications development. Plus, our IT consultancy services also cover a wide range of disciplines and requirements, allowing us to be the long-term IT provider to organizations of all sizes.
- Dedicated NOC, cloud & infrastructure teams
- Help Desk IT Support
- Unified communications & business applications experts
Network security solutions
You don't need a single network solution but multiple ones to deal with these growing cyber security threats.
- Wireless access points Procurement, installation and upgrades
- Firewall Procurement, installation and upgrades
- Multi-router configurations
- Wireless access points configurations
- Email Network Security Solutions
- Encryption
- Intrusion Detection Systems (IDS)
- Sandboxing
- Web Application Firewall
- Network Application Firewall
ISO Certifications
EcoNexus offers various ISO certifications in various Standards
- ISO 4400
- ISO 2200
- ISO 33000
IT Security Services
Do you wonder how you can provide advanced security, compliance and visibility? Regardless of your business size, industry and geographical area, most organizations face similar challenges daily. However, with EcoNexus' Managed IT Security services let you focus on your core business.
- Audit, Security & Control
- Security Governance, Risk and Incident Management
- Penetration Tests
- Virtual Private Servers
- Data & Cloud Backup
Device Procurement, Installation, Setup & Customization
this is the process of managing the entire lifecycle of electronics/software, from sourcing to disposal
- Laptops and Desktops
- Servers and Networking Equipment
- Specialized Hardware
- Software Licensing
- Hardware-as-a-Service (HaaS)
- Software-as-a-Service (SaaS)
- Configuration and Customization
- Sustainable IT Solutions
- Logistical and Support Services
Our partners
From complete data recovery, software installation or cleaning your computer system, our partners can help.
How we work
We strive to meet the needs of our customers and provide you with quick and timely service.
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1
Learn About Your Business
To understand where your technology needs to go, we must first learn what drives your organization, your market differentiators, and what you want the future to look like.
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2
Assess & Stabilize
We invest significant effort into the environment discovery process and begin stabilizing your current situation while preparing your IT systems for ongoing support.
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3
Plan
At this stage, it’s time for us to show off one of our greatest strengths – and what will soon be yours. We review your goals and challenges and develop a customized plan of attack for getting your IT systems from reactive to proactive.
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4
Review, Execute & Manage
We’ll present our findings and recommendations to your team in a way that makes sense. Our team owns the execution of the plan, so you can go back to leading your team.
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Goals can change. Technology will change. Your IT service plan should change along with them.
Frequently asked questions
Here are some answers to questions we think you might have. If your questions isn't answered here feel free to contact us anytime.
What size businesses do we support?
We typically support any businesses with 5-1000 users, acting as a complete managed IT service or as a supplement to your existing IT team.
What happens during onboarding?
We have a well-defined onboarding process that heavily invests in documentation, identification of issues, and system setup so you can have a great experience. In addition, the many service transfers we’ve done from other providers give us the experience to ensure this process goes smoothly for you. As a result, we can begin supporting users in our managed IT service within the first week. Within the first 60-90 days, you’ll receive a detailed roadmap for the next ten years.
Is there a monthly minimum?
Our monthly minimum for managed IT services is 5 end points/month.
How do we get support?
You can get support through the online form, by emailing us at info@econexus.tech, or by calling us at +256781993490.
What improvements should I expect to see?
First, we’ll baseline your environment pre-onboarding and post-onboarding so you can see the difference. Before starting the program, most new clients have an IT best practice score of around 35%. However, onboarding with us typically increases the score by 10% because we correct many issues during this time. After onboarding, we’ll create a prioritized list of recommendations, emphasizing any missing high-risk security controls. Finally, we’ll provide a score to show the results of our ongoing IT best practice audits (once per quarter). In summary, clients in our managed IT services program for several years can expect their best practice scores to increase to 85-95%.
